Common Questions and Answers About Heatstrip Patio Heaters
Can I install a Heatstrip® myself?
Answer: Yes, most Heatstrip® models (except thh3200a and thx3600) are designed for DIY installation. They come with a cable and plug for connection to a standard 10-amp socket. The included brackets allow for ceiling or wall corner mounting. It takes approximately 5 to 10 minutes for the heater to reach full capacity when plugged into a standard socket. The use of the Heatstrip® tt-mtm controller is recommended for additional timer functions (1/2/4 hours).
What are the operating costs of an outdoor heater?
Answer: When comparing operating costs, outdoor heaters powered by gas bottles are often used as an outdoor heating source. However, hourly operating costs are considerably lower with Heatstrip® heaters. Gas heaters require refills, unsightly gas bottles taking up space, and produce emissions. In comparison, Heatstrip® can save you between 75% and 90% on operating costs. For example, the Heatstrip® Classic model thh2400a (2400W) costs approximately 0.40 Euro per hour of operation, while bottled gas costs 2.29 Euros, representing an 83% savings.
Why choose Heatstrip® radiant heaters?
Answer: Unlike conventional heaters based on convection heating that heat the ambient air, Heatstrip® devices use radiant heating. This method transfers heat directly to objects and people through infrared waves, heating the surfaces of the objects themselves. This method is more efficient for heating open outdoor and indoor spaces as it directly targets objects and people. Heatstrip® is designed to provide efficient and energy-saving comfort heating for various applications. Moreover, they are manufactured and supported locally in Australia, offering quality assurance.
What is radiant and convective heat?
Answer: Radiant heating transfers heat directly to objects and people through infrared waves, heating the surfaces of the objects themselves. In contrast, convective heating heats the air between objects, using the natural movement of air to distribute heat. Radiant heaters produce even heat using minimal energy as they do not require fans to distribute heat, unlike convection heaters.
How can I heat my outdoor space?
Answer: For most outdoor applications, heating a table or a similar area is the most efficient. You can refer to the Heatstrip® product manual and quick reference guide for detailed information. The Heatstrip® Classic model is recommended for mounting at 2.4 meters above the ground in a covered outdoor area, while the Heatstrip® Max model is recommended for mounting at 2.7 meters above the ground.
Can I get assistance in determining the number of heating units I need?
Answer: Yes, we can assist you. Please send us an email via our form with a brief description of your space, and we will be able to provide you with advice on the number of heating units required.
Can I install my Heatstrip outdoors?
Answer: Yes, the Heatstrip is designed for outdoor use with an IP55 rating, which means it can be exposed to rain and even snow without any issues. It is weatherproof and resistant, requiring no additional protection to operate outdoors.
Can the Heatstrip be installed indoors?
Answer: Yes, the Heatstrip can be installed indoors. It is often used in bathrooms, wet areas, and hard-to-heat spaces.
At what height should I mount the heater?
Answer: The Heatstrip is most effective between 2.20 and 3.00 meters above the ground. For higher installations, it is recommended to use more heaters.
How can I control my Heatstrip heater?
Answer: You can use a timer switch or install a standard 15-amp switch. The heater can also be controlled via a home automation system or a manual timer.
What are the advantages of radiant heaters in terms of sensation?
Answer: Heatstrips provide a sensation similar to a warm summer day. Unlike glowing heaters, they do not produce as much intense heat. Heatstrips heat more evenly and efficiently, offering targeted warmth without overheating.
How does radiant heat work?
Answer: Heatstrip heaters use radiant energy to heat objects, including people and furniture. The black surface of the heater reaches a high temperature and emits heat in the form of infrared waves, heating anything within its range.
How do I maintain my Heatstrip heater?
Answer: We recommend cleaning your heater with a jet of water at least every 3 months, especially if you are near the beach or in a salty environment. The materials used are UV and cold temperature resistant, suitable for coastal areas and pool environments.
Are they expensive to operate?
Answer: No, electric heaters like Heatstrip are generally cheaper to operate than gas heaters. Costs depend on your electricity rates and the size of the heater. For example, a 2400-watt heater costs an average of 0.40 Euro per hour to use.
What certifications does Heatstrip have?
Answer: All Heatstrip heaters are UL (Underwriters Laboratory) certified. They carry an individual serial number for tracking and quality assurance and are approved for sale and use in Europe.
Heatstrip and the environment: Is electric heating environmentally friendly?
Answer: Yes, electric heaters like Heatstrip are more environmentally friendly when powered by renewable energy sources such as hydro, solar, or wind. Unlike gas heaters that burn fossil fuels and emit harmful by-products, electric heaters do not produce such emissions.
What is Heatstrip made of?
Answer: The Heatstrip heating element is made from a durable and corrosion-resistant alloy, as well as marine-grade stainless steel. These materials withstand outdoor conditions such as rain, sun, and dust and are designed to last in challenging environments. These materials are recyclable at the end of their life cycle.
What type of packaging materials do you use?
Answer: At Heatstrip, we are environmentally conscious. Our products are protected during shipping with an outer cardboard box. Inside this box, inserts are made of cardboard, and a single piece of polyethylene foam is used. In the end, both cardboard and foam are 100% recyclable.