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Home›FAQ Heatstrip
Heatstrip

All about Heatstrip® radiant heating

Installation, connection, infrared heat, consumption and maintenance: 23 answers for a successful Heatstrip project on a terrace, under a pergola or indoors.

Quick answers23 answers

Find answers about choosing, installing and using your heater.

Frequently asked questions by brand
FAQ HeatscopeFAQ Heatstrip
In this FAQ
01Installation, mounting and connection02Infrared technology and thermal comfort03Electricity consumption and environmental impact04Safety, maintenance and durability
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Heatstrip performance depends on the range, mounting height and distribution of heaters. These answers provide guidance; the distances stated in the instructions always take priority.

01
Heatstrip

Installation, mounting and connection

Can I install a Heatstrip myself?

Plug-in versions can be connected to a compatible protected socket. High-power models designed for fixed wiring must be installed by an electrician.

What installation height offers the best comfort?

The most common range is between 2.2 and 3 m. Too high, radiation loses intensity; too low, it can become uncomfortable and less safe.

Can it be mounted on a wooden pergola?

Yes, with the dedicated brackets and required clearances around the appliance. Never replace the bracket with an improvised fixing.

Can I use an electrical extension lead?

An extension lead is not recommended for a permanent installation. Provide a suitable protected wall socket rated for the appliance’s power.

How can I control the heater each day?

Depending on installation: wall switch, timed remote or compatible home automation. Choose the control method before wiring.

What does the timer controller do?

It schedules automatic shutdown after a defined period, preventing the appliance from staying on after users leave.

02
Heatstrip

Infrared technology and thermal comfort

Why choose Heatstrip over a budget heater?

The appliances are designed for lasting integration, with materials suited to demanding environments and discreet radiation depending on the range.

How does radiant heat differ from convection?

Convection heats the air. Radiant heating transfers energy directly to people and surfaces, making it more suitable for open spaces.

Does Heatstrip produce visible red light?

Long-wave infrared ranges such as Design operate without a red glow. Other, more intense models may behave differently.

Does wind carry the heat away?

A breeze has little effect on radiation because it does not rely on warm air. Strong wind can nevertheless reduce occupants’ overall comfort.

What does the warmth feel like?

Heat develops gradually, quietly and towards surfaces. It creates neither draughts nor circulating dust.

How does long-wave infrared work?

Electricity is converted into invisible radiation, which passes through the air and becomes heat when it reaches people, furniture or the floor.

03
Heatstrip

Electricity consumption and environmental impact

Does a radiant heater consume less than a gas heater?

It avoids heating the entire air volume and targets the occupied area. Actual savings nevertheless depend on energy prices, operating time and sizing.

How do I calculate the cost of one hour of heating?

Multiply power in kilowatts by your price per kilowatt-hour. A 2.4 kW model consumes at most 2.4 kWh during one continuous hour.

Is electric heating environmentally friendly?

It produces no direct emissions on the terrace. Its overall impact depends on the electricity source and how well it is controlled.

What materials are the heaters made from?

Depending on the range, they use steel and corrosion-resistant alloys, selected to withstand long-term outdoor use.

Is the packaging recyclable?

Cardboard makes up most of the packaging and can enter local recycling streams. Separate protective materials according to sorting instructions.

04
Heatstrip

Safety, maintenance and durability

Can the appliance stay outside in the rain?

Outdoor models have suitable protection, often IP55. Nevertheless respect orientation, electrical connection and the limits stated in the instructions.

Can the surface cause burns?

Yes, it becomes hot during operation. Keep the appliance out of reach and install it at the prescribed minimum height.

What maintenance is needed?

Once the appliance is cool and disconnected, regularly remove dust and deposits using a method compatible with the instructions. Maintenance should be more frequent in coastal environments.

Can I heat a bathroom or garage?

Some models suit humid or technical environments. Check the IP rating, electrical zones and room regulations.

Do the appliances meet European standards?

Products distributed in Europe carry the required conformity markings and documents. Keep the rating plate and serial number.

How do I calculate the number of heaters required?

Measure the area actually used, the height and how open it is. A layout plan helps distribute the beams and avoid cold spots.

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Still have a question?

Tell us about your space and installation. We will help you find a suitable solution.

Contact our team+33 (0)4 23 15 02 48
Heatstrip

Choosing a Heatstrip suitable for your terrace.

An effective Heatstrip installation combines the right range, a suitable height and even coverage of seating areas. Requirements vary greatly between an enclosed conservatory, an open pergola and a professional terrace.

Calculations must consider more than square metres. Wind, insulation, space shape and frequency of use also determine power and heater quantity.

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Infrared heaters and heated cushions for patios, pergolas and outdoor seating areas. We help you choose the equipment that suits your project.

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